Thanks for your interest in services at Zebra Speech!
EXTRA INFO: To begin, we will need to
get some information about you and your child. Before we schedule an
appointment we like to learn more about what you are looking for and what
your child’s needs are to determine if we are a good match.
There are 2 ways to begin at the practice, by phone or
online. The fastest way is
online. When you fill out
our online form, we can find
scheduling and matches before we call you back. You can initiate interest in
enrollment by either completing our
web
intake form or if you prefer by calling the practice at 617-487-4345.
EXTRA INFO: Our staff is primarily
comprised of treating clinicians which means that we are typically treating
during the day and not always available to answer the phone. Once you make
you initial contact with us via phone, voicemail, or intake form, it may
take up to 3 business days to get in touch with you as we consider needs,
scheduling, and the correct clinical match.
During the intake
process there will be a brief phone call with our clinic director, Jasmine
Urquhart. Jasmine likes to speak with each and every family to better
understand the needs and make sure we have best possible match with one of our
treating clinicians. We give consideration to the type of speech and/or language
disorder, age, personality, and schedule availability when making matches. Once
we have determined the clinician you will work with, your child will have a
standing appointment with this clinician for all scheduled appointments.
We believe that making an appropriate child-clinician match is a critical
component of setting the stage for successful therapy so we often take some time
and care in completing this initial stage. If we do not have an appropriate
match or availability at the time of your initial inquiry, we will place you on
our waiting list. We will enroll families from our waiting list when new
schedule appointments become available or another client is discharged from our
practice.
EXTRA INFO: Because our services are
in such high demand, our regularly scheduled families make a commitment to
attending all scheduled appointments until the completion of the program.
Regular and consistent attendance is critical to therapeutic success.
The final intake step is completed once you have a scheduled appointment. After
we confirm a clinician and schedule day and time, you will receive our welcome
packet by e-mail. Enclosed you will find additional information about the
practice as well as various forms to complete so that your clinician can get to
know your child’s background, medical history, prior therapy experience, and
interests. All of this information will help us to ensure the transition into
our practice is smooth—and fun!
To get more information about your first day at the practice, take a look at
“Getting Started With Zebra Speech”.